Frequently asked questions
Pricing, process, timelines, ownership, SEO, apps, custom software and support.
- Fixed price, GST invoice
- You own the code
- Reply within 1 business day
- Free consultation
General
What does Pansofic Solutions do?
We are an IT services and software development company. We design and build websites, mobile apps and custom software (CRMs, ERPs, billing and SaaS), run digital marketing (SEO, Google and Meta Ads, social media) and provide hosting, security and IT support. We also sell ready-made digital products — templates, tools and software licences.
Do you work with small businesses and startups?
Yes. Most of our clients are MSMEs, startups and growing companies. Our fixed-price packages are designed so small businesses get enterprise-quality work without enterprise pricing.
Which locations do you serve?
We work with clients across India and internationally. Meetings happen over video call, phone or WhatsApp, and in person where possible.
Will I own the website, app or code?
Yes — always. Once the project is paid for, you own the code, designs, content, domain and data. We never lock you in.
Pricing & Payments
How much does a website cost?
A professional business website typically starts from ₹14,999 and a custom-designed or e-commerce site from ₹29,999, depending on pages and features. See our Web Development Packages or request a free quote for an exact price.
Do you provide a GST invoice?
Yes. Every package and quote is billed with a proper GST invoice.
What are your payment terms?
Typically 50% to start, 30% at design/development approval and 20% before launch. Monthly services (SEO, ads, maintenance) are billed in advance each month. We accept bank transfer, UPI and cards.
Are there any hidden costs?
No. Your quote lists everything included. Third-party costs such as domain, hosting, paid plugins, app-store fees or ad spend are shown separately and in advance.
Process & Timeline
How long does a project take?
A business website usually takes 2–4 weeks, an e-commerce store 4–6 weeks, an MVP app 6–10 weeks and custom software 8–16 weeks, depending on scope. You get a timeline in your proposal.
How will I know how my project is progressing?
You get a weekly update and a demo link, plus a single project manager you can call or WhatsApp. Nothing is hidden until "launch day".
What do you need from me to get started?
A short call to understand your goals, your logo and brand colours (if available), and any content or examples you like. We help with everything else, including content writing.
Website Development
Will my website work on mobile phones?
Yes. Every website we build is mobile-first and tested on Android, iPhone, tablets and desktops.
Can I update the website myself?
Yes. We build on easy-to-use content management systems and train your team. You can edit text, images, blogs and offers without any coding.
Will my website be SEO-friendly?
Yes. Clean code, fast loading, proper headings, meta tags, schema, sitemap and Google Search Console setup are included in every build.
SEO & Marketing
How long does SEO take to show results?
Most businesses see meaningful movement in 3–4 months and strong results in 6–12 months, depending on competition and the current state of the website. Local SEO often shows results faster.
Do you guarantee first-page rankings?
No honest agency can guarantee rankings — Google controls them. We guarantee the work, transparent monthly reporting and a clear focus on leads and revenue.
Is ad spend included in your Google/Meta Ads fee?
No. Our fee covers strategy, setup, creatives and management. Ad spend is paid directly to Google or Meta from your account, so you keep full control.
Mobile Apps
Should I build a native app or use Flutter?
For most business apps, Flutter gives you Android and iOS from one codebase — faster and up to 40% cheaper. Native makes sense for heavy device-level features or performance-critical apps. We'll recommend the right fit on the consultation.
Do you publish the app on Play Store and App Store?
Yes. We handle store listings, screenshots, compliance and submission. Store developer accounts are created in your name.
Custom Software
Can you build software exactly for our workflow?
Yes — that's the point of custom software. We map your current process, remove the bottlenecks and build only what you need, so your team adopts it quickly.
Can the software integrate with Tally, WhatsApp or payment gateways?
Yes. We regularly integrate with Tally, WhatsApp Business API, Razorpay, PayU, SMS gateways, Google Workspace and most tools with an API.
Support & Hosting
Do you provide support after launch?
Yes. Every project includes free post-launch support (2 weeks to 3 months depending on package), and you can choose a monthly or yearly care plan after that.
Do you provide hosting and business email?
Yes. We provide fast managed hosting, domain registration, SSL, daily backups and business email (Google Workspace or Microsoft 365) setup.
Store & Products
How do I get a product after purchase?
Digital products are delivered by email with download links or licence details. Software products include onboarding help from our team.
Can you customise a template for my business?
Yes. Every template can be customised with your branding, content and extra features — ask for a quote on the product page.